If there are problems with the device we discuss that with the customer. In some cases it is economically viable to send it to Phocos or a Phocos service partner and in some cases it is not. It depends on the system, the type of issue, the urgency, etc. If a board replacement is to be done, that will void the warranty if done by a non-authorized customer because we cannot assume the risk for people installing boards.
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India
Phocos India Solar Pvt Ltd.
Puducherry - India
Phone +91 413 2972328
info-india@phocos.com